Privacy and Cookies Policy

1. Introduction

Welcome to Sponsor Licence Compliance Guru ("App"), an application developed and operated by Nara Solicitors ("Company," "we," "us," or "our"). This Privacy and Cookies Policy explains how we collect, use, disclose, and protect your information when you use our App. By accessing or using our App, you agree to this Policy.

2. Data Controller

Nara Solicitors is the Data Controller for personal data collected through the App. If you have any questions or concerns about data protection, you can contact us at:

3. Information We Collect

• User Details: Name, email address, contact details, and account credentials.
• Compliance Information: Sponsor licence details, visa expiry dates, and uploaded documents.
• Device Data: IP address, device type, browser details, and usage analytics.
• Communications: Messages or interactions within the App.
• Cookies & Tracking Technologies: Information collected through cookies (see Section 9).
• Third-Party Pixels & Analytics: Google Analytics, Firebase, Meta Pixel, and LinkedIn Pixel.

4. Lawful Basis for Processing

• Contractual Obligation: To provide services within the App.
• Legitimate Interest: To improve and secure the App.
• Legal Compliance: To meet regulatory obligations.
• User Consent: Where necessary, with explicit consent.

5. How We Use Your Information

• Create and manage App accounts.
• Provide compliance checks and monitoring.
• Send visa expiry reminders and notifications.
• Maintain security and prevent fraud.
• Meet legal obligations.
• Improve functionality and user experience.
• Analyze interactions through analytics tools.

6. Data Sharing & Third Parties

• Regulatory Authorities: UK Home Office, HMRC, etc.
• Service Providers: Cloud storage, analytics, and legal tools.
• Marketing & Analytics Partners: Google, Firebase, Meta, LinkedIn.
• Legal Partners: For legal compliance and disputes.

We do not sell, rent, or trade your personal data to third parties.

7. Data Retention

• Active Users: While account remains active.
• Former Users: Deleted within six (6) years, unless legally required.
• Visa & Compliance Data: Retained for regulatory compliance.

8. Your Rights Under UK GDPR

You have the right to:

• Access your data.
• Rectify inaccurate data.
• Request data erasure.
• Restrict processing.
• Data portability.
• Object to processing.
• Withdraw consent at any time.

To exercise these rights, contact us at compliance@narasolicitors.com.

9. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance experience and improve functionality.

• Essential Cookies: Basic functionality like login sessions.
• Analytics Cookies: Understand user interactions.
• Preference Cookies: Store preferences for better experience.
• Marketing Pixels: Google, Firebase, Meta, LinkedIn.

10. Data Security

• Encryption of sensitive data.
• Access controls to prevent unauthorized access.
• Regular security audits.

11. Data Transfers Outside the UK

If we transfer your personal data outside the UK or EEA, we use Standard Contractual Clauses (SCCs) or equivalent safeguards.

12. Changes to This Policy

We may update this Policy. Major changes will be communicated via email or in-app.

13. Contact Information